Shipping policy
At My Store, we are committed to delivering your order safely and efficiently. Please review the information below to understand our shipping process and estimated delivery times.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. During periods of high demand, processing may take slightly longer. Once your order is prepared and dispatched, a shipping confirmation email will be sent to you.
Estimated Shipping Time
Delivery times depend on your location and the shipping carrier. Most international orders are delivered within 7–15 business days, although delivery may occasionally take longer due to customs processing or local postal delays.
Shipping Coverage
We currently ship to most countries worldwide. If your location cannot be serviced by our shipping partners, we will contact you as soon as possible to arrange an alternative solution or issue a refund.
Tracking Information
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment through our tracking page at any time.
Shipping Fees
Shipping costs are calculated at checkout based on the destination and shipping method selected. From time to time, promotional offers such as free shipping may be available for selected orders.
Customs, Duties, and Taxes
International shipments may be subject to customs duties, import taxes, or additional fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Delivery Issues
If your package has not arrived within the estimated delivery timeframe, please contact our support team and we will be happy to assist you. Our team will work with the shipping carrier to help locate your order and resolve any issues.
For any shipping related inquiries, please contact us at: